Last updated: 01/09/2025

This Privacy Policy explains how Urban Home (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website or place an order. By using our website, you agree to this policy.

Information We Collect

We collect only the information necessary to process and deliver your order:

• Name and contact details (phone number, email address)
• Delivery address
• Order details and payment confirmation (we do not store your full card details)

We do not require account creation; checkout is guest-based.

How We Use Your Information

• Process and deliver your orders
• Contact you regarding your order or delivery
• Respond to your inquiries

We do not sell, rent, or share your personal information for marketing purposes.

Cookies

Our website uses basic cookies to ensure functionality (such as remembering your cart). You can disable cookies in your browser settings, but some features may not work properly.

How We Share Your Information

We only share your information with:

• Delivery partners to complete your delivery
• Payment processors to confirm your payment

We do not share your information with third parties for advertising.

Data Security & Retention

We take reasonable steps to protect your information. While no system is 100% secure, we strive to keep your data safe. We keep your data only as long as necessary to fulfill your order and comply with legal requirements.

Your Rights

You can request that we update or delete your personal information by contacting us at:
📧 info@urbanhome.live

Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from minors.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 info@urbanhome.live
📍 Lebanon